Journal of Service Management Impact Factor 2024-25

Journal of Service Management (JSM) is a scholarly journal dedicated to publishing research in the field of Business, Management and Accounting, and Published by Emerald Publishing. The Print-ISSN of Journal of Service Management is 1757-5818 and its abbreviation is J Serv Manag.

The latest Impact Factor of the Journal of Service Management for 2024-2025 is 11.6.

The impact factor or journal impact factor of an academic journal is a scientometric index calculated by Clarivate that reflects the yearly mean number of citations of articles published in the last two years in a given journal, as indexed by Clarivate's Web of Science.

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